AON Assessment Practice Test 2025 - Free Practice Questions and Study Guide

Question: 1 / 400

What does back channeling demonstrate in a conversation with a patient?

It indicates complete disinterest in the conversation

It is a way of directing the conversation away from the patient

It shows that you are engaged and encourages the patient to provide more information

Back channeling demonstrates active engagement in a conversation, particularly in a healthcare context. When a healthcare provider uses back channeling, they employ verbal and non-verbal cues, such as nodding, using affirming words like "I see" or "go on," and providing subtle prompts. This response not only signals attentiveness but also creates a supportive atmosphere that encourages the patient to share more details about their issues or concerns. By actively listening and showing interest, the provider fosters trust and enhances communication, which is essential for effective patient care and understanding their needs better.

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It is a technique to summarize the conversation

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