AON Assessment Practice Test 2025 - Free Practice Questions and Study Guide

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Which phase of an interview includes setting an agenda and explaining the purpose?

Orientation and setting an agenda

The phase of an interview that involves setting an agenda and explaining the purpose is clearly the orientation and setting an agenda phase. During this initial stage, the interviewer establishes the context for the meeting, outlines what will be discussed, and clarifies the goals. This is crucial as it helps to create a comfortable environment for the interviewee, ensuring they understand what to expect and what is expected of them.

This phase sets the tone for the rest of the interview, allowing both parties to align on objectives, which enhances communication and engagement. It is about creating a structure for the discussion, which is essential for ensuring that the objectives of the interview are met efficiently.

In contrast, other phases like the working phase focus on the main content of the interview, the termination phase addresses wrapping up the meeting, providing summaries, and discussing next steps, while the follow-up phase involves actions or discussions after the interview has concluded. Each of these phases serves different purposes and does not focus on preliminary agenda-setting like the orientation phase does.

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Working phase

Termination phase

Follow-up phase

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